Unifies customer data from disparate platforms; drives personal experiences across every channel Acquia announced that it has signed a definitive agreement to acquire AgilOne, the leading customer data platform (CDP) for enterprises, ...
NICE’s Advanced AI-Based RPA Is Being Used to Automate Both Front and Back-Office Operations to Increase Employee Engagement and Increase Customer Satisfaction NICE announced that a leading multinational telecommunications corporation ...
Infobip, a global cloud communication platfom company and a leader in omnichannel customer engagement partners with WMC Global, a market and threat intelligence leader. The partnership will extend Infobip’s objective ...
AEGEAN Adopts IBM Public Cloud to Infuse AI into Its Business Model IBM announced a new agreement with AEGEAN – the largest Greek airline company and member of Star Alliance– to use ...
Webinar Featuring Julie Ask, Vice President and Principal Analyst Will Join Lisa Cleary, Chief Product Officer at Swrve on December 12th to Discuss the Path to Delivering Market Leading Customer ...
Ricciardi Joins With Global SaaS Leadership Experience From Cornerstone OnDemand To Turn Customer Experience Into A Key Differentiator Thrive Global, the behavior change technology company founded by Arianna Huffington in ...
Ricciardi Joins with Global SaaS Leadership Experience from Cornerstone Ondemand to Turn Customer Experience into a Key Differentiator Thrive Global, the behavior change technology company founded by Arianna Huffington in ...
Today’s customers expect nearly everything at the speed of now, and that includes how their brands interact with them. To keep pace with this increasingly sophisticated customer for whom time ...
Cubic Transportation Systems’ Enhanced NextBus Offering Delivers Full Suite of Management Tools to Support Agencies and Travelers Cubic Corporation announced its Cubic Transportation Systems (CTS) business division’s newly updated NextBus platform is ...
Einstein Call Coaching Helps Managers Spot Trends Within Conversational Data and Provide Sales Reps with the Best Practices and Insights Needed to Optimize Every Customer Call Salesforce, the global leader ...
