Bold360 Expands Messaging to WhatsApp, WeChat, Facebook Messenger, and SMS Text LogMeIn announced it is making it easier than ever for customers to engage with businesses on the messaging applications they ...

Swrve Selected as Premier Technology Partner for Telefónica, One of the World’s Largest Telecom Operators and Mobile Network Providers Swrve, the world leader in real-time, relevant customer engagement, announced that ...

The Customer Engagement Suite Enables Marketers to Drive Revenue, Build Lasting Customer Relationships, and Deliver a Unique Value Exchange Throughout the Entire Customer Lifecycle Cheetah Digital, a cross-channel customer engagement ...

Mobivity Holdings Corp., creators of the award-winning customer personalization platform, Recurrency, announced that Checkers & Rally’s, an iconic and innovative drive-thru restaurant chain, has selected Mobivity to power its mobile customer engagement programs ...

Q3 2019 report features original research on CRM practices and strategies focused on customer experience, promotions and leveraging the cloud Merkle, a leading technology-enabled, data-driven performance marketing agency, has introduced ...

Great Taste Trivia Game Rewards Players with $50,000 in Cash Prizes Vatom Labs, a brand innovation company that connects brands to their audience through SmartMedia objects, has worked with Miller Lite ...

Leading Health Retailer Sees 31 Percent Lift in Revenue per Email with Dynamic ‘Mystery Sale’ Global B2C marketing automation company, Selligent Marketing Cloud, shared the results of a successful digital marketing campaign ...

Acknowledged as a Leader for the Eleventh Consecutive Year Based on Completeness of Vision and Ability to Execute Salesforce , the global leader in CRM, announced that for the eleventh ...

New Native and Third-Party AI Orchestration Optimizes Customer Journeys from Marketing to Sales to Service, Enables Businesses to Achieve 40-60% Faster Time to Value Genesys introduced new orchestration capabilities powered by ...

Accenture has been recognized by IBM as a top-performing global partner at the 2019 IBM Beacon Awards ceremony, held recently in San Francisco. For the second year in a row, Accenture Interactive was recognized as the IBM Watson ...