Technology IDC’s Adaptive Customer Engagement Model Replaces the Marketing-Sales “Funnel” AIT News Desk Jan 18, 2023 International Data Corporation (IDC) has traced the dramatic changes in the B2B buyer's journey over the past decade. Today's buyer is fully engaged…
Technology D-Wave Announces New Commercial Customer Engagements, Cross-Platform Product Enhancements at Qubits AIT News Desk Jan 18, 2023 Customer wins and renewals span multitude of industries, point to growing commercial adoption of D-Wave’s practical quantum computing solutions…
Technology Verint Expands Customer Engagement Platform with Appointment Scheduling Capabilities from Qudini AIT News Desk Jan 16, 2023 Verint, The Customer Engagement Company announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a…
Technology Provenance Tags Integrates With Concordium Blockchain to Offer a Track & Trace Solution for… AIT News Desk Dec 15, 2022 Provenance Tags announces integration with Concordium to bring to market an end-to-end encrypted and secure Track & Trace IoT platform. Trade…
Customer Experience Engageware Releases 2023 Customer Engagement in Banking Report AIT News Desk Dec 9, 2022 Engageware, the industry-leading provider of customer engagement solutions, released its ENGAGE 2023: Customer Engagement in Banking, Annual Trends…
Machine Learning Five9 Elevates Omni-Channel Customer Engagement with Innovations in Digital Self-Service, AI Design,… AIT News Desk Dec 6, 2022 The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their…
Technology JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements from Online Appointments to… AIT News Desk Dec 6, 2022 Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail…
Technology Vonage’s Conversational Commerce Application Chosen by Razer to Enhance Customer Engagement AIT News Desk Nov 16, 2022 Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is enabling Razer, the leading global…
Machine Learning Citizens Energy Group Selects KloudGin for Cutting-Edge Mobile Field Work Management for Enhanced… AIT News Desk Nov 16, 2022 Modernized Mobile Workforce Management Platform to be Implemented by Infosys Will Optimize Customer-Facing Field Operations KloudGin, the…
Machine Learning Actifai’s Artificial Intelligence-powered Customer Engagement Platform Drives Groundbreaking… AIT News Desk Nov 15, 2022 Actifai, an AI-powered customer engagement platform for broadband providers, highlighted the significant impact its flagship product, Engage, is…