International Data Corporation (IDC) has traced the dramatic changes in the B2B buyer's journey over the past decade. Today's buyer is fully engaged…

Customer wins and renewals span multitude of industries, point to growing commercial adoption of D-Wave’s practical quantum computing solutions…

Verint, The Customer Engagement Company announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a…

Provenance Tags announces integration with Concordium to bring to market an end-to-end encrypted and secure Track & Trace IoT platform. Trade…

Engageware, the industry-leading provider of customer engagement solutions, released its ENGAGE 2023: Customer Engagement in Banking, Annual Trends…

The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their…

Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, is enabling Razer, the leading global…

Modernized Mobile Workforce Management Platform to be Implemented by Infosys Will Optimize Customer-Facing Field Operations KloudGin,  the…

Actifai, an AI-powered customer engagement platform for broadband providers, highlighted the significant impact its flagship product, Engage, is…