Avaamo, a globally leading conversational AI technology enterprise is now a part of the Automation Anywhere Technology Alliance Program. The collaboration will bolster the delivery of automation solutions to businesses for both companies.
“The combination of Robotic Process Automation (RPA) with conversational AI promises incredible value and efficiency for customers,” said Avaamo Director David Parker. “The combined strengths of Avaamo and Automation Anywhere means that users can now converse easily with processes that have been automated using the Automation Anywhere RPA platform in natural language.”
Automation Anywhere is a global leader in its Robotic Process Automation (RPA) Solutions that transform organizations into highly productive, precise and efficient working systems by automating tasks through its proprietary software, the Digital Workforce Platform.
“Avaamo, as a leader in conversational AI, brings huge value to our mutual customers,” said Griffin Pickard, Director of Technology Alliance Program at Automation Anywhere. “This new alliance allows our joint customers to automate mundane, repetitive tasks, that employees are now spending countless hours on and free them up to innovate, and in turn, create improved customer experiences.”
Blending the capabilities of Avaamo and Automation Anywhere will automatically enable a channel for businesses wherein they can optimize customer care and negate redundant tasks. Enterprises will leverage on the technology integration as natural language interaction will be incorporated over robotic processes.