IT consulting group ANM has begun offering enhanced cloud calling solutions following advanced-tier certifications from Cisco and the Federal Communications Commission (FCC). ANM is now one of only a few US service providers certified to offer complete Cisco cloud calling, including facilities-based VOIP and Cisco Webex Calling products and services.
These certifications demonstrate ANM’s expertise in selecting, implementing and managing cloud calling solutions for clients nationwide.
“We are honored to receive these advanced-tier designations,” ANM CEO Raminder Mann points out. “We strive to keep up with the latest developments and maintain our engineering advantage. This shows our commitment to delivering next-generation solutions to our customers.”
“These certifications show the lengths we go to align our services with unique customer needs,” says James Arnold, ANM’s Director of Collaboration Engineering. “We start with our client’s goals in mind and always try to implement best-in-class solutions. It’s wonderful to see both our customers and Cisco acknowledge this approach.”
Cisco’s award-winning partner program provides a framework for collaboration between Cisco and its partners. For ANM, this means being able to integrate and manage the solutions customers need most.
Requirements to achieve advanced certification for Cisco’s Cloud and Managed Services include having:
- A 24×7 network operations center (NOC) to provide support and monitoring
- IT Infrastructure Library (ITIL) expertise, including best practices and tools that align IT services with business needs
- Two or more Cisco CCxP certified professionals
- At least two Cisco-based service offerings
- An independent third-party audit of capabilities
The FCC’s International Telecommunications Certificate authorizes ANM to provide facilities-based service in accordance with section 63.18(e)(1) of the Commission’s rules and provide resale service in accordance with section 63.18(e)(2) of the Commission’s rules, 47 C.F.R. § 63.18(e)(1), (2).