The survey, conducted by industry analyst firm BARC and one of the largest of its kind, continued to show top rankings and leading positions of SAP Analytics Cloud across four peer groups, including large international business intelligence (BI) vendors, integrated performance management products and data discovery–focused products.
“The results of The BI Survey 19 show a very high level of user satisfaction for SAP Analytics Cloud, which provides, augmented analytics and planning capabilities in one solution,” said Gerrit Kazmaier, executive vice president, SAP HANA & Analytics. “SAP HANA Cloud Services, which includes SAP Analytics Cloud, SAP Data Warehouse Cloud and SAP HANA Cloud, brings data and analytics much closer together so customers get more value out of their data and can make fast, confident decisions without doubt.”
Key findings for SAP Analytics Cloud from The BI Survey 19 are:
- 97 percent of the surveyed users would recommend SAP Analytics Cloud, up from 96 percent in 2018
- 91 percent rate SAP Analytics Cloud functionality for creating dashboards as good or excellent, compared to 80 percent for the average BI tool
- 55 percent chose SAP Analytics Cloud due to SAP’s high innovative capacity, compared to an average of only 16 percent across other BI tools
According to the survey, SAP Analytics Cloud ranked above the products of all other vendors in the large international vendors peer group for KPIs that included innovation, cloud BI, mobile BI and project length. SAP Analytics Cloud also achieved top rankings or leading positions particularly in the large international vendors peer group for business value, customer satisfaction, innovation and competitiveness as well as functional categories including dashboards. The survey confirms that reduced costs, increased revenues and saved headcount are achieved by an above-average proportion of SAP Analytics Cloud users compared with other products.
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The BI Survey 19 was conducted by BARC from March to June 2019. Altogether 3,021 respondents worldwide answered a series of questions about their BI software. The survey offers a comparison of 36 leading business intelligence tools across 34 key performance indicators including business value, customer satisfaction, customer experience and competitiveness.