Today’s Daily AI Roundup covers the latest Artificial Intelligence announcements on AI capabilities, AI mobility products, Robotic Service, Technology from Alterra.ai, Pegasystems, Avaya, TCS, Trend Micro and Workato.
The bot is built on top of a proprietary NLP Engine developed by Alterra.ai, a California-based Deep Learning NLP startup, with the help of MyMO, a patient communications and healthcare operations automation company, who brought in its extensive knowledge of the healthcare industry and counts NewYork-Presbyterian, Mount Sinai and several other major hospitals as its customers.
Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced the launch of a free app to help its clients track the spread of COVID-19 among employees and maintain business continuity in the face of the global pandemic.
New Avaya Cloud Office Collaboration Solution Gains Broader Channel Availability as Avaya and Telarus Sign Master Agent Agreement
Avaya Holdings Corp. announced that Telarus, LLC., master agent of business cloud infrastructure and contact center services, has been named as a master agent for its Avaya Cloud Office by RingCentral® offering. Avaya Cloud Office is an all-in-one collaboration solution providing seamless communications, file sharing, and collaboration capabilities across unified voice, video, messaging digital customer engagement, and meetings. Telarus will provide this new Avaya UCaaS offer to its extensive network of over 4,000 technology brokers.
TCS, a leading global IT services, consulting and business solutions organization, has been named a Leader in the Gartner Magic Quadrant for Managed Workplace Services, North America,1 for the fourth year in a row. “The new generation of digital workplace services are helping enterprises evolve from a technology-centric to user experience-centric approach to enhance employee engagement, boost productivity and accelerate the overall digital transformation journey,” said Krishna Mohan, Deputy Head, Cognitive Business Operations. “We believe our Leadership position is a testament to our ability to address all the key aspects of digital workplace transformation – user experience, productivity improvement, applications and infrastructure layers, and experience level-driven governance and business outcome measures.”
Sesame Software, the innovative leader in Enterprise Data Management, announced the support of SAP HANA databases, enabling the creation and ongoing replication to an instant data warehouse for SAP Applications on Oracle, SQL Server, and now SAP’s own HANA database. HANA is SAP’s own in-memory relational database system. It is designed for both transactional and reporting uses, and is the platform of choice for SAP customers to host the SAP application on a Cloud platform.
Trend Micro Incorporated, a global leader in cybersecurity solutions, announced that it has been recognized as a “leader” in The Forrester Wave: Enterprise Detection and Response, Q1 2020.
Workato, the leading and fastest-growing enterprise automation platform, is continuing to evolve its AI-powered automation platform for ISVs and Systems Integrators, providing them the ability to build integrations to 3rd party applications for their end-customers without using valuable engineering resources. The latest release includes significant updates to the OEM platform in the areas of federated administration, supported auth models, APIs, auditable events, and an expansion in the available embeddable components.
Wipro Limited, a leading global information technology, consulting and business process services company, today announced the launch of its Microsoft Business Unit. The unit will focus on the development and evangelization of solutions leveraging Microsoft’s enterprise cloud services. This initiative is an outcome of Wipro’s expanded global alliance with Microsoft to accelerate cloud adoption and digital transformation for its customers across sectors.