ZephyrTel, a division of ESW Capital focused exclusively on global telecommunications operators, is pleased to announce it has acquired the Interact and Mobile Messaging business units of NewNet Communication Technologies with immediate effect. The acquisition will integrate the Mobile Messaging, Invigorate Rating and Charging Platform and the Nimblevox Cloud IVR technology into the ZephyrTel rapidly growing Telecoms Cloud Portfolio.
ZephyrTel has built a world-class telecommunication Cloud software company to provide software solutions and services to the global telco industry. The company’s primary objective is to provide carrier-grade Cloud applications and Cloud enablement products. The goal being to deliver industry-leading throughput, robustness, scale and value to its customers at the pace they need. ZephyrTel is currently serving the telecommunications industry worldwide with software products for retail, infrastructure, mobile, cloud enablement, and customer experience.
The acquisition of NewNet’s Mobile Messaging and Interact business units follows ZephyrTel’s plan to provide value and enhanced throughput to telecom businesses worldwide through strategies that surround the Business Support Systems (BSS) and the rapid deployment of Cloud native solutions. NewNet products will be marketed by their current name under the ZephyrTel corporate brand in the same manner as Mobilogy, PeerApp, VoltDelta and Vasona, its existing portfolio of telecom software products. In brief, the new products in the family are:
- The NewNet Lithium and messaging products allow for the transmission of video, sound and text between mobile devices to both people and systems together with Machine to Machine (M2M) communications, a key component for Internet of Things (IoT) platforms.
- Nimblevox, the Cloud and On-Premise Interactive Voice Response (IVR) platform which provides customers with enhanced customer experience through inbound and outbound voice services.
- Invigorate, the real-time Rating and Charging system is currently used across the globe to provide services to over 20 million subscribers. Invigorate allows operators to rapidly package, promote and discount services based on customer unique preferences, whilst promoting the use of additional revenue-generating applications.
ZephyrTel will be utilising ESW’s state of the art software development and performance improvement processes to offer the industry’s highest levels of installation stability and throughput to NewNet’s customers. Additionally, the company will provide 24/7 support and high-quality global services coverage to deliver enhanced levels of business value for technology investment.
ZephyrTel CEO, Mike Shinya, commented: “We have made multiple acquisitions this year and now NewNet continues to add to our growing and extensive solutions portfolio. Now we are very well placed to serve the global telecommunications software market, from the smallest to the largest of companies. The acquisition of NewNet will significantly strengthen our portfolio in the area of innovative mobile communications and customer service, and we are delighted to bring both NewNet and its customers into the ZephyrTel family.”