Expanding In-Facility, Mobile Wayfinding Services to Healthcare Systems Nationwide
Gozio Health announced a new strategic alliance with AT&T* expanding its mobile wayfinding and patient engagement platform to healthcare systems nationwide. The agreement allows Gozio to quickly scale its wayfinding platform to provide hospitals a digital solution that addresses the growing importance of patient experience in the consumerization of healthcare.
“Mobile wayfinding is no longer a nice-to-have service offered exclusively by the most forward-looking hospital systems, but essential to a patient-centric approach to healthcare,” said Joshua Titus, CEO and founder of Gozio Health. “Gozio’s collaboration with AT&T enhances our mission to improve patients’ access to care and give health systems access to the boundless patient engagement opportunities available with a customizable mobile platform.”
Gozio’s interactive maps provide users with step-by-step navigation to doctor’s offices, on-site dining, pharmacies, restrooms, parking decks and other points of interest, but the extensible mobile wayfinding platform does more than fulfill its fundamental mission of helping patients find their way around facilities. Advanced features give patients the ability to access urgent care and emergency department wait times, virtual visits, appointment scheduling, physician directories, electronic health records, ride share services, bill pay, and more.
“Today, the solutions AT&T offers go beyond traditional services to boost patient satisfaction and support optimal patient outcomes,” said Rod Cruz, general manager Healthcare Industry Solutions, AT&T. “Together with Gozio, we can help healthcare customers improve patient outcomes by engaging our collective capabilities in connectivity and data analytics.”
In the era of touchscreens and mobile devices, patients expect immediate access to information with the tap of a button. The strategic alliance builds on AT&T’s Edge-to-Edge Digital Hospital solutions to help simplify the patient journey, both inside and outside the hospital as AT&T empowers digital healthcare with highly secure patient intake, entertainment, navigation and education solutions.
The Gozio and AT&T relationship complements the companies’ commitment to improving overall patient experience during hospital visits by expanding connectivity to go beyond the four walls of the provider space and orchestrating the transformation of healthcare to connected care. As the healthcare industry navigates through a massive digital transformation, the existing and future Edge-to-Edge capabilities that the business collaboration provides can position healthcare companies for greater growth, profitability, and clinical and operational innovation.