Partnership Provides Hospitals a Fully Integrated Platform for a Single Digital Front Door Patient Engagement Strategy
Phunware, Inc., a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, announced a partnership with Comport Healthcare Solutions, an award-winning information technology partner experienced in mobile app consolidation for hospitals and their supporting infrastructure and security. Phunware’s enterprise cloud platform, called Multiscreen-as-a-Service (MaaS), paired with Comport’s deep patient engagement and Electronic Health Records (EHR) expertise, provides hospitals with a connected mobile healthcare platform resulting in both increased patient satisfaction and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Star Ratings.
Phunware Announces Partnership with Comport for Best-in-Class Mobile Patient Experience. Partnership Provides Hospitals a Fully Integrated Platform for a Single Digital Front Door Patient Engagement Strategy.
Patients and visitors have come to expect the same ease of use and access to information that they experience as consumers. The Phunware and Comport joint solution provides hospitals with a single digital front door strategy that streamlines and improves various points of friction in the patient journey. The patient-centered solution enables access to a myriad of health services through mobile devices, including receiving navigation instructions at the hospital, viewing prescription details, paying bills and even scheduling virtual appointments through Telehealth integrations.
“We are pleased to partner with Comport to provide hospitals with a competitive edge as they undertake their digital front door initiative,” said Alan S. Knitowski, CEO and Co-Founder of Phunware. “Comport’s expertise in wireless networking and security solutions ensures that hospitals are equipped with the right underlying technology to support innovative digital experiences on mobile.”
“Many hospitals see wayfinding to and from parking areas as a valuable first step,” stated Geoff Bakeman, Comport’s VP Healthcare Solutions. “From there, however, the possibilities explode! Tracking high-value assets like wheelchairs, capturing patient experience feedback to correct any issues, posting urgent care and Emergency Room (ER) wait times it’s really exciting to work with Phunware and each hospital to tailor their patient experience roadmap.”
As a result of the partnership, both Phunware and Comport will help hospitals bridge the gap between patient experience and hospital operations with a single digital front door to facilitate interactions and transactions between patients and providers. For more information about the joint solution, download the solution overview.