Passage AI, a pioneer in conversational AI, announced it has earned the prestigious Gold status in the Golden Bridge Awards® for the “Best Deployment” category. In the winning deployment, Passage AI’s chatbot increased a leading online education course provider’s enrollment by more than 40 percent.
Passage AI has created a bot-building platform that utilizes AI and natural language processing (NLP) technologies, requires no coding and can be deployed anywhere in as little as two weeks. Performing at industry-leading 95 percent accuracy, Passage AI understands natural language text and speech, creating an intelligent conversational interface capable of better identifying intents, extracting the most useful, pertinent and timely information, understanding and responding to queries, and searching through vast amounts of data. As a result, organizations can automate routine and often mundane tasks and provide instantaneous responses to common questions, improving both employee and customer experience.
Passage AI partnered with an online education provider that wanted an AI-powered chatbot to offer a curated experience to potential students in order to increase enrollment. Within weeks, Passage AI helped create a bot that would help prospective students visiting the website find appropriate courses and enroll with ease. The results of the deployment were outstanding, with the company seeing a 41 percent improvement in new student enrollments.
“We are pleased to be named a Golden Bridge Award winner for best customer deployment, and among so many industry leaders,” said Ravi Raj, CEO and co-founder of Passage AI. “It’s exciting to receive recognition for our commitment in helping customers boost their business using AI, and seeing them get true value from our platform.”
Golden Bridge Award winners will be honored in San Francisco on Monday, Oct. 29, 2018 during the annual Red Carpet Golden Bridge Awards Ceremony.