- Frontdesk AI For Fitness Boosts Class Revenue, Efficiency, and Customer Experience
- See Frontdesk AI Demo on Booth #2 BOLD Mindbody Conference, Sept 18-20, San Diego, CA
FrontdeskAI, the leading developer of artificial intelligence (AI) solutions for small business, including Frontdesk AI for Salons and Spas, the fastest adopted AI solution in the salon and spa industry, today announced the immediate availability of Frontdesk AI for Fitness. Powered by true AI technology, Frontdesk AI for Fitness deploys an AI-assistant named Sasha that immediately answers incoming calls via text to conduct personalized and intuitive discussions. In addition to answering questions about classes and memberships, Frontdesk AI for Fitness can enroll clients into classes, book private sessions, enable new client memberships, and enable the sale of class packs. Frontdesk AI for Fitness beta customers have experienced an average of 30% increase revenue, 20% increase in new client registrations, and a significant reduction in class drop-outs.
In an industry where customer loyalty can be fleeting and churn as high as 50%, fitness studio managers, owners, and franchisers alike will benefit from Frontdesk AI for Fitness.
Frontdesk AI for Fitness Benefits:
Boosts Productivity, Efficiency, and Profitability: Unlike a reception desk, Frontdesk AI for Fitness is available 24/7. Early fitness customers find this especially helpful before 6am when its front desk staff are typically not availability. Frontdesk AI responds to calls immediately via helpful and highly engaging AI-powered text discussions. Instructors get to spend 100% of their time giving classes without interruption, studio managers can focus on managing the studio not the reception desk, and studio owners benefit from dramatically improved bottom and top line.
Scale: Regardless of the size of studio, number of locations or range of classes, Frontdesk AI for Fitness has unlimited capacity so can respond to any number of incoming calls, including parallel missed calls, all tailored specifically to a studio’s brand style and tone. This means, as studios grow, they avoid the challenges of scheduling complexity and additional resources needed to manage a higher volume of questions and sign-up requests.
Brand loyalty: Frontdesk AI for Fitness becomes increasingly intelligent and intuitive over time. This means, as each customer engages, the AI-assistant Sasha creates highly personalized discussions based on individual customer preferences. This ability to give immediate, personalized and intelligent service and advice can help build studio affinity and loyalty.
Simple and Seamless Set-Up and Management: The Frontdesk AI set up is simple and easy and customers have access to on-going technical support, plus easy to use web portal for account management which includes powerful dashboards to help them understand their workflows and call/query volumes, responses, and outcomes. Frontdesk AI for Fitness integrates with all the leading wellness industry business management platforms including MINDBODY and Booker Software.