7 Additional Providers Begin Integrations to Streamline Industry and Vertical Specific ID Verification into OneTrust’s Consumer Rights Request Workflow for Privacy Compliance
OneTrust announced the expansion of the OneTrust ID Verification Partner Program with additional partners including Acxiom, IDology, Evident, ID DataWeb, Socure, Yoti, and ID.me. The addition of these new partners, along with LexisNexis® Risk Solutions as an existing partner, will provide the market with choice for leading industry and vertical specific ID Verification techniques to streamline the identity verification process to complete consumer rights requests within the 45 day time obligation under the California Consumer Privacy Act (CCPA).
Verifying a user’s identity is one of the first challenges teams face when completing CCPA consumer rights requests. Additionally, organizations open themselves up to business and ethical dilemmas, such as potentially providing personal information to fraudsters when completing these consumer requests. By integrating CCPA consumer rights requests with identity verification technologies organizations can address these challenges while maintaining the desired customer experience. While OneTrust already supports multiple identity verification methods for completing CCPA requests working with ID Verification technology providers are becoming an increasingly common configuration for a company’s CCPA compliance program.
Customers can speed up OneTrust CCPA Consumer Rights ID Verification Requests in a few steps:
- Capture the rights request via the OneTrust Consumer Rights technology along with all the necessary metadata about the consumer type, product(s) used, etc to route the appropriate ID validation process and internal workflow
- Validate the requestor’s identity via a OneTrust ID Verification Partner
- Automate fulfillment of requests via OneTrust Targeted Data Discovery automated fulfillment to find and retrieve consumer data
- Deliver the completed request to the consumer with OneTrust’s secure messaging portal and built-in CCPA templates
“Organizations face increased pressure to comply with the CCPA and OneTrust is committed to building integrated solutions that assist in the integration of identity validation requirements,” said Blake Brannon, Vice President of Products at OneTrust. “With the expansion of our ID Verification Partner Program, we’re enabling our global customer base to rapidly gain the technology tools required to accelerate and automate their privacy initiatives.”