Passage AI, a leader in NLP-enabled conversational AI interfaces, announced it has earned the esteemed Global Annual Achievement Award for Artificial Intelligence in the “Best Use of AI in Education” category for increasing a leading online education course provider’s enrollment through NLU/P AI-powered chatbots.
With 35 awards across 6 categories, the program is the biggest annual independent achievement award for artificial intelligence. The awards highlight achievements in a number of industries, with recipients ranging from start-ups to established companies to individuals who reflect the work happening across the industry.
Passage AI developed a bot-building platform that uses AI and natural language processing technologies, requires no coding and can be deployed anywhere in less than two weeks. Performing at an industry-leading accuracy of 95 percent, its sophisticated deep learning models enable Passage AI bots to understand natural language text and speech. Using Passage AI’s platform, organizations can automate routine and often mundane tasks and provide instantaneous responses to common questions, improving both employee and customer experiences.
Passage AI partnered with a major online education course provider that wanted to enlist the help of an AI chatbot to answer course-related questions from students via their website, and provide potential students a personalized experience in order to increase enrollment. Within just a few weeks, Passage AI helped them deploy their chatbot and begin thorough testing. The results were outstanding, with the online course provider seeing a 41 percent improvement in new student enrollments through their website.
“The greatest satisfaction we get is when our enterprise customers experience success with our platform as we are seeing in the education category,” said Ravi Raj, CEO and co-founder of Passage AI. “We are excited to be among many visionaries who are harnessing the capabilities of AI to take the industry forward.”