New Partner’s Cloud-Based Solution Applies Advanced AI to Insurance Claims Fraud Detection
Shift Technology, a provider of AI-native solutions for the global insurance industry, and Guidewire Software, Inc., provider of the industry platform general insurers rely upon, announced that Shift has joined Guidewire PartnerConnect as a Solution partner.
Welcome to @shiftechnology, our new Guidewire PartnerConnect Solution partner. We look forward to their add-on being available to our customers on GuidewireMarketplace #AI #data #claims
To address the growing and complex issue of insurance fraud, Shift has developed a fraud detection solution, Force, that uses advanced artificial intelligence (AI) and data science to detect potentially fraudulent claims. Shift plans to use the Guidewire DevConnect developer platform to create an add-on for Guidewire ClaimCenter. As a result, insurers using ClaimCenter will be able to download this plug-and-play add-on from the Guidewire Marketplace to integrate Force easily as part of their claims handling processes.
“Insurers are committed to delivering an exceptional claims experience and have come to rely on core systems such as ClaimCenter to manage the overall claims process effectively,” stated Jeremy Jawish, CEO and co-founder, Shift Technology. “Our goal is to support insurers in their mission to provide a differentiated claims customer experience. Becoming part of Guidewire’s ecosystem, and our commitment to develop a Ready for Guidewire add-on using DevConnect, shows our joint customers that we understand how important it is for fraud detection to be a seamless part of the way claims are managed and settled, to the benefit of both insurers and their customers. We’re looking forward to great success as a Guidewire PartnerConnect Solution partner.”
“There has been an unprecedented level of activity in the InsurTech space in recent years and Guidewire is investing heavily in making it easier for insurers to embrace InsurTech advances as they innovate to drive real business benefits,” explained Neil Betteridge, vice president, Strategy, Guidewire Software. “Shift’s participation in PartnerConnect, and their planned contribution to the Guidewire Marketplace, will give our insurer clients additional confidence that their fraud detection efforts can be operationalized efficiently as part of a smoothly working claims process.”