Symphony Communications Services, a Cloud-based collaboration platform for global markets professionals has formed an alliance with Chinese tech giant Tencent Holdings to integrate WeChat into its system.
WeChat is one of the most preferred messaging apps in China. Symphony had seen investment from various Financial Services firms like Barclays and HSBC. The new integration, will allow users to connect via a QR code. The chat option can be used by WeChat users in China and across the world.
“With over one billion monthly active users, Weixin/WeChat serves consumers and financial services professionals in China and around the world. Our global markets and private wealth management customers need a solution that can provide companies with a secure and compliant way to connect to the Weixin community,” said David Gurle, Founder and CEO of Symphony.
Tested with Partners
The communication using the platform will be integrated into the enterprise’s existing compliance, information barrier, entitlement, malware protection, and data loss prevention processes. The Weixin integration was planned and tested in close coordination with prominent financial services companies. Those who collaborated with the integration included BNP Paribas, Citi, Deutsche Bank, and Goldman Sachs.
“The Weixin ecosystem is without a doubt the primary way of communicating for many of our clients in China and beyond, but until now it was difficult to reconcile the ease of use with our industry’s stringent compliance requirements,” said Chris Bezuidenhout, Chief Information Officer for Investment and Corporate Bank, Deutsche Bank Asia Pacific.
Symphony currently has over 450,000 users from more than 400 companies worldwide, powering over 60 million monthly messages.