LoyaltyExpress, a leading provider of cloud-based marketing automation and CRM solutions for banks and mortgage companies, announced its revolutionary new point-of-sale solution – LendingConnect – an interview-style 1003 application manager with intuitive, automated elements that simplify the way borrowers apply for a loan and how bankers streamline processes. The substantial efficiencies gained through LendingConnect dramatically reduce overall application and funding timelines, resulting in higher customer satisfaction and lower origination expenses.
“Ever-intensifying requirements and costs to approve and fund a mortgage are weighing heavily on lenders and their mortgage customers,” said Wayne Steagall, President of LendingManager. “The industry is starving for an automated environment to pull in credit scores, underwriting, and approval-letter delivery. Now it is here, complete with dynamic and flexible workflows that keep borrowers engaged and delighted. This equation is of tremendous value to loan officers.”
With nearly 10,000 licensed users, Fannie Mae rapidly approved LendingConnect for its Desktop Underwriter platform based on the consumer-friendly, efficient online format. It also integrates with several Fannie Mae Day One Certainty providers. The technology behind this point-of-sale solution includes LOS, pricing engine, and CRM/LMS integrations. These integrations (along with two-way notifications between loan officers and borrowers) lower origination costs and increase customer satisfaction. A mobile app option is also available to borrowers as well as a centralized document portal.