Award recognises pioneering work by Limitless in building a customer service platform that combines crowd sourcing and AI for enterprise
Limitless, the UK-based inventor and provider of a SaaS platform offering AI and crowd sourced customer service, today announces that it has been selected as a Rising Star at Deloitte’s UK Technology Fast 50 programme. Presented by previous winner and founder of Just Eat, David Buttress, the Fast 50 award ranks and recognises the 50 fastest-growing technology companies in the UK, based on four years of revenue data.
Deloitte also awards the Rising Star badge of honour for those companies too young to be ranked in the list of 50, but who are leading the way in innovation.
Previous winners of the UK Technology Fast 50 programme include companies such as Deliveroo, which have demonstrated impressive revenue growth and pioneered innovative use of technology to solve business problems.
Through its Crowd Service™ platform, Limitless allows companies to connect with their most engaged customers (a.k.a. Ambassadors) and pay them for providing on-demand customer service. Limitless has successfully taken this model to market, and is working with household brands such as Unilever, Fox, Vodafone and Microsoft. Dedicated to providing its Ambassadors a good-gig™, Limitless is one of the world’s first tech platforms to introduce localised platform terms to protect the rights of gigging workers. Deloitte’s nomination recognises the rising importance of crowd sourcing in the customer service sector around the world. This shift is being driven by the need for companies to access new talent, improve customer orientation and move to more fluid resource models.
Duncan Down, Lead Partner for the UK Technology Fast 50 programme at Deloitte, comments, “The Rising Star award gives recognition to fledgling, ambitious companies which have shown effective use of technology to add value within their industry. Crowdsourcing is becoming an increasingly important way of accessing skills in a highly flexible and responsive way. Limitless, with its brand ambassador approach, has shown innovative thinking and impressive use of technology, and is certainly a company to watch. We hope to see them continue their success and enter the UK Technology Fast 50 over the next few years.”
Roger Beadle, CEO of Limitless adds, “We are delighted to have won the Deloitte Rising Star award at this year’s UK Technology Fast 50 programme. Our Crowd Service™ platform combines crowd sourcing and AI to help businesses address their biggest resourcing challenges – rising costs, increasing attrition, variability in demand and the need for diversity. Through deploying freelance talent which can flex in line with demand, we help businesses exceed customer expectations at significantly lower cost.
“Organisations worldwide are embracing this new future of work, and we are pleased to be leading the way for our clients, helping them adopt good freelancing practices that deliver world-class customer experiences.”