Security Professionals Reveal the Reasons and Concerns Behind the Adoption of Automation and AI as Security Tools
DomainTools announced the results of its annual “Staffing the IT Security Function in the Age of Automation” report in conjunction with the Ponemon Institute. The survey analyzed the impact of automation on current IT security practices and staffing in the U.S., UK and APAC, finding that adoption is on the rise across all three regions. The U.S. is embracing automation at a faster pace than in other areas, with 79 percent of respondents saying they already use automation, or are planning to in the next three years. Overall, the U.S.-based findings demonstrate an increase in confidence in job security, and meaningful benefits brought forth by automation, including improved efficiency and productivity among security staff. Still, complexities remain in addressing the skills gap as organizations increase their use of automation.
Developments in automation tools for cybersecurity have directly influenced hiring and resource allocation among respondent organizations, two-thirds of which are global organizations with at least 1,000 employees. According to the report, nearly half of respondents (46 percent) cite an inability to properly staff their IT functions with skilled personnel, and noted that the gap in advanced cyber skills has been a driver for increasing investment in cyber automation technologies. Moreover, 73 percent of respondents based in the U.S. revealed the IT security function is typically understaffed; 70 percent of respondents in the UK and 67 percent of APAC-based respondents share these sentiments. In comparison to last year’s study, more respondents (65 percent) in the U.S. now believe that human involvement in security is important in the age of automation, with 48 percent saying automation will increase the need to hire people with more advanced technical skills.
“Within just one year, the perspective around adoption of automated technologies has notably shifted among security professionals,” said Dr. Larry Ponemon, chairman and founder of the Ponemon Institute. “Contrary to the popular belief that the rise of automation will threaten the job market, organizations now feel these technologies will help ease the current strain on resources, and offer the potential to promote job security for highly skilled staff, while strengthening cybersecurity defenses.”
The report revealed 40 percent of teams typically spend 51-100 staff hours per day triaging and investigating alerts, and 19 percent spend more than 100 hours. Moreover, 53 percent of respondents said their organization does not have enough staff to monitor threats 24/7. The findings also indicate that automation will improve teams’ abilities to prioritize threats and vulnerabilities, and increase the speed of analyzing them. This introduces new complexities around hiring needs, as a higher level of expertise is needed to leverage automation in an impactful way. The majority of respondents indicated that the jobs most likely to be automated in the next three years are activities that require lower skill levels (e.g. log analysis, malware analysis, threat analysis), while higher tier work, such as attack simulation and threat hunting are not as widely expected to become fully automated.
“The uptick in automation adoption indicated by survey responses is promising as it illustrates the adaptability of security teams in a continually evolving security landscape,” said Corin Imai, senior security advisor, DomainTools. “While the industry is becoming more comfortable with automation, and the technology is delivering a range of benefits, such as better prioritization of threats and increased productivity, the need for experienced staff remains significant. Automated technologies will certainly augment existing expertise and alleviate some of the resource limitations organizations face, but they are not a silver bullet to fix the existing skills gap.”