Artificial Intelligence-Enabled System Is Transforming eGrocery
Albertsons Companies announced it is partnering with Takeoff Technologies to pilot the micro-fulfillment center concept and Takeoff’s artificial intelligence capabilities, making it the first national grocer to implement an automated eCommerce fulfillment solution for customers.
“Investing in e-commerce directly benefit our customers, and anything that we can do to simplify their grocery shopping experience to save valuable time is a win,” said Narayan Iyengar, SVP Digital and eCommerce at Albertsons Cos. “While our partnership with Takeoff Technologies will streamline eCommerce fulfillment and improve our efficiencies, we’re excited that Takeoff’s AI solution will make it even easier for customers to get their groceries how and when they want. This is a major step in our commitment to being a customer-centric player in the digital food and wellness ecosystem.”
Takeoff’s “hyper-local” automated fulfillment center will be piloted in an existing store. Just like our store shelves are stocked frequently, the machine will be replenished daily. A customer will enter an order using the existing eCommerce interface, and the order will be delivered to the automated system. Takeoff will then take over the fulfillment process, using artificial intelligence-enabled technology and a system of totes and conveyors to deliver the items to an Albertsons Cos. employee, who will prepare the order for the customer, greatly reducing the amount of time necessary for individual customer orders to be processed.
Albertsons Cos. chose Takeoff Technologies because it is ready for implementation today, the model is structured to use the existing supply chain and store footprint, and its flexibility in picking various types of products.
“Takeoff is a win-win for grocers and consumers across the board,” said Max Pedro, co-founder and president of Takeoff. “Our eGrocery automation is a turn-key solution that uses artificial intelligence to unlock ultimate convenience for shoppers without need of charging fees or a price premium.”