Flexible Bundling Provides Scalable Solution for Cost-Effective and Consistent Information Sharing Across Multiple Channels
Claro Enterprise Solutions, a leading global technology services company, announced an agreement with Cisco, a worldwide technology leader, to offer Unified Communications-as-a-Service (UCaaS) solutions to business customers in the U.S. market.
Designed to deliver a wide range of functionalities, the bundled UCaaS offering is easily customizable to meet specific needs of business customers. The service includes 24x7x365 specialized support across the customer lifecycle to help meet service levels at every touchpoint.
“The flexibility of UCaaS technology is ideally aligned to our core commitment to provide our customers with tailored solutions that meet their unique requirements,” said Jorge Rodriguez, President and CEO of Claro Enterprise Solutions. “By working with Cisco, we are able to provide businesses of all sizes a scalable UCaaS solution that delivers the right level of functionality, without significant upfront capital investment.”
UCaaS benefits include flexible pay-as-you-go pricing that allows businesses to manage users and functionalities, as well as a proven ability to reduce Total Cost of Ownership (TCO) and migrate from a Capex to an Opex model. The platform also boosts productivity by facilitating anytime, anywhere teamwork with mobile devices and corporate-approved applications in a secure environment.
Under the agreement with Cisco, Claro Enterprise Solutions will offer BroadCloud, a global platform hosted by Cisco that allows for a full suite of calling and collaboration applications. Features and benefits of BroadCloud include comprehensive calling and mobility capabilities, expansion and migration of existing on-premises deployments to hybrid and Cloud environments and support for multiple verticals.
Adding BroadCloud to its portfolio of telecommunications and technology services and solutions will support Claro Enterprise Solutions’ commitment to evolve and respond to market demand for a wide array of innovative and cost-efficient solutions. In addition to addressing the needs of U.S. domestic customers, the agreement complements Claro Enterprise Solutions’ existing Cisco-based portfolio for global and international customers.