NCR’s Innovative Technologies Will Help the Bank Converge Physical and Digital Channels and Reduce Operating Costs
NCR Corporation, a global enterprise technology company for the financial industry, announced that Oman Arab Bank (OAB) is the first bank in Oman to deploy Near Field Communications (NFC) contactless card-reading technology. The introduction of NFC contactless technology means OAB customers can make transactions 15 percent faster and more secure and spend less time in queues.
“Differentiating through innovative and seamless banking services for our customers remains a key strategy for us. Being the first to introduce NFC technology in the country reiterates our commitment”
Oman Arab Bank’s customers can tap their ATM card to initiate transactions, making them faster and more secure. OAB will also leverage NCR’s ATM software to introduce a new ‘favorite transaction’ personalization feature that allows customers to tag transactions as favorites, so the next time they can execute the same transaction quickly and easily.
“Differentiating through innovative and seamless banking services for our customers remains a key strategy for us. Being the first to introduce NFC technology in the country reiterates our commitment,” said Fahd Bin Amjad, GM, Retail Banking at OAB. “We see correlations between innovative services and improved customer satisfaction scores, so we’ve partnered with NCR because of its track record delivering exceptional ATM experiences.”
OAB recently began using NCR’s Activate software to help integrate its self-service channel with the rest of its digital infrastructure.
“NCR is strategically positioned to help our customers compete in the evolving digital world and we are thrilled to work with OAB as it introduces NFC technology in Oman to create exceptional banking experiences for its customers,” said Hussam Zahdeh, area vice president for Saudi and Gulf, NCR Banking. “By deploying Activate, OAB is taking a big step towards bridging the physical and digital world to enable future growth strategies and transform transactions into interactions that matter.”