Groundbreaking SynthIA Human Voice on Demand Solution and SPLICE Software Customer Service Department Receive Prestigious Honors
SPLICE Software announced that the company won Golden Bridge Awards in two categories, taking Gold in the “Innovations in Technology (All) – Information Technology Software” category for its SynthIA™ workflow automation platform for Synthesized Intelligent Audio, and Bronze in the “Customer Service Department of the Year” category in recognition of the excellent work of Jenna Ha, Director of Operations at SPLICE. The company was also shortlisted for a Cloud Award in the “Best SaaS (non-US)” category; the winner for that award will be announced January 29, 2019.
The Golden Bridge Awards honor the world’s best in organizational performance, innovations, products and services, executives and management teams, women in business and the professions, best deployments, product management, public relations, marketing, corporate communications, international business, and customer satisfaction programs from every major industry in the world. The Cloud Awards celebrate success and innovation in the cloud computing industry, accepting applications from organizations of any size worldwide, from startups to established multinationals.
“I’m incredibly proud of the SPLICE team,” said Tara Kelly, President & CEO of SPLICE Software. “Product innovations like SynthIA help businesses find their unique brand voice as the conversation with customers moves to voice-first platforms. Our operations team, led by Jenna, maintains a laser-like focus on customer success. The team’s creativity and dedication allow us to compete and win against billion-dollar corporations. These awards validate of our approach, which is to use exceptional software, professional voice talent, and a hard-working team to deliver the best communication solutions.”
With the use of AI assistants like Amazon Echo and Google Home skyrocketing, it’s essential for brands to establish a presence on voice-first platforms. SPLICE Software simplifies the move to voice, giving businesses access to the technology and talent they need to build skills one time, for deployment across multiple voice-first platforms, as well as SMS, social media and email. SPLICE’s breakthrough SynthIA product lets users to deploy custom, on-demand speech that is emotionally and contextually aware. The platform’s simple interface makes creating, testing and measuring voice interactions easy.